Terms and Conditions

Welcome to Grounded Marketing (“Company,” “we,” “our,” or “us”). By accessing or using our website, services, software, digital products, or any related content (collectively, the “Services”), you agree to the following Terms & Conditions. Please read them carefully.

Last Updated: 12/23/2025

Use of Our Services

You agree to use our Services only for lawful purposes and in a way that does not infringe on the rights of others or restrict their use of the Services.

We reserve the right to suspend or terminate access to our Services if we believe you are violating these terms.

Service Description

We provide marketing solutions, consulting, design services, automations, websites, and related digital tools for small business owners.

While we strive for accuracy, we cannot guarantee that all information provided is error-free or always up to date.

Accounts and Access

You agree to use our Services only for lawful purposes and in a way that does not infringe on the rights of others or restrict their use of the Services.

  • Keeping your login credentials secure

  • Maintaining accurate and updated contact information

  • Any activity occurring under your account

We reserve the right to suspend or terminate access to our Services if we believe you are violating these terms.

Payments and Subscriptions

By purchasing or subscribing to any of our Services, you agree to pay the listed fees.

  • All recurring subscriptions renew automatically until cancelled.

  • Setup fees and one-time services are non-refundable.

  • Cancellations must occur before the renewal date to avoid additional charges.

If a payment fails or your account becomes past due, we may pause or terminate service until the balance is resolved.

Client Responsibilities

To ensure quality delivery, clients agree to:

  • Provide necessary branding, assets, login access, and information in a timely manner

  • Follow legal guidelines for SMS, email marketing, and customer consent

  • Not misuse or redistribute Grounded Marketing systems without written permission

Delays in providing required materials may extend delivery timelines.

Intellectual Property

All content, workflows, automations, templates, designs, and digital materials created by Grounded Marketing remain the property of the Company unless explicitly transferred in writing.

You may not copy, resell, or distribute our materials without permission.

Third-Party Integrations

Our Services may connect to outside platforms such as Facebook, Google, or others.

We are not responsible for outages, API errors, rate limits, changes in platform functionality, or data loss caused by these third-party providers.

No Guarantee of Results

Marketing performance varies by industry, budget, audience behavior, and competition.

We cannot guarantee specific financial outcomes, lead volume, or client acquisition results.

Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages

  • Our total liability for any claim related to your use of the Services will not exceed the amount paid to us in the preceding 30 days

Use of our Services is at your own risk.

Termination

We may terminate access to the Services if:

  • You violate these terms

  • Payments fail repeatedly

  • You misuse or attempt to abuse our systems

Upon termination, access to all software, assets, automations, and content may be revoked unless otherwise stated in a written agreement.

Updates to These Terms

We may revise these Terms & Conditions at any time.

Continued use of the Services signifies your acceptance of any updated terms.

Contact Us

If you have questions about these Terms, please contact us at:

  • http://www.groundedagency.com

  • Main Phone:

  • Email:

Continued use of the Services signifies your acceptance of any updated terms.